The insurance claims industry has never been short on complexity. Between policy language, coverage questions, regulatory requirements, documentation, litigation, customer expectations, and the sheer logistics of getting people back to normal after a loss, there is plenty to keep claims professionals busy.

Most cyber conversations in insurance start with data breaches, ransomware, business interruption and privacy exposure. Those concerns are real. But for those of us in ... Read More

By Awais Farooq, CPCU®, AIC®, AIC-M®, LPCS Claims adjusters sit at the intersection of policy, risk, and human experience. Adept at helping individuals or businesses ... Read More

Article Submitted by Awais Farooq Across claims organizations, AI conversations remain largely focused on accelerating decision-making and predictive analytics. But as claims become increasingly complex, many organizations are still grappling with the most ... Read More